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PRA-CARECRM + EMR + EHRLive
The enquiry and the patient are the same person.
Most clinics run a CRM for enquiries and an EMR for patients, and the two never speak. Care OS keeps one record: the person who asked about a consultation on Monday is the same file the doctor opens on Thursday, with the whole history attached.
How it works
One file, three systems. The enquiry, the visit, and the prescription are rows on the same record.
Who it is for
Clinics, polyclinics, and single-specialty hospitals.
Patient recordP-04812
- CRMEnquiry on WhatsApp04 MarAsked about a dermatology consultation. Source: Instagram ad.
- CRMAppointment booked06 MarDr. Rao · 08 Mar 10:30 · reminder scheduled for 07 Mar.
- EMRConsultation08 MarPresenting complaint recorded. Vitals attached. Follow-up in 3 weeks.
- EMRPrescription issued08 MarSent to the pharmacy queue and to the patient on WhatsApp.
- EHRLab result filed12 MarBiopsy report attached to the same file. Doctor notified.
Five events, three systems, one file. Nobody retyped a name.
An illustration, not a recording of a real customer.
What is in it
- patient record
- OPD
- prescriptions
- lab results
- billing
- follow-up recall
- ABDM-ready